Reservations can be cancelled free of charge up to 48 hours before the scheduled pickup time. Cancellations made within 48 hours of the rental start may be subject to fees.

Yes. Many of our vehicles are equipped or prepared for seasonal driving conditions. In British Columbia, winter tires or chains are required on many designated routes from October 1 to March 31, and on some mountain or high-snowfall routes until April 30. Please check the vehicle details before booking or contact us if you require winter tires for your trip.

All vehicles include the basic insurance coverage required by British Columbia law, which provides third-party liability coverage. Damage to the rental vehicle is not included. Renters are responsible for any damage unless covered by their own insurance, eligible credit card coverage, or a protection option selected during booking. Proof of coverage may be required before the rental begins.

We accept all major credit cards, including Visa, Mastercard, and American Express. The credit card used for payment must be in the primary renter's name.